Field Service Engineer

Job Details

Job Summary

As a Field Service Engineer, responsibilities include installation, troubleshooting, and repairs for all assigned products, to work from Tokyo Head Office covering Kanto Region.

In addition to service and repair, assist in quality assurance responsibilities which include complaint handling, document control, and communication with Japanese authority.



・Visit and communicate with customers to Install, repair, troubleshoot, and handle maintenance of products to ensure top quality of functionality.
・Communicate with global through email and phone as needed.
・Assist in Quality Assurance related responsibilities such as complaint handling and communication with Japanese Authority such as PMDA.



・Experience in Field Service Engineering in Medical Device
・Experience in Ophthalmology field is a plus but not essential
・Be able to communicate in English to Global through email and phone as needed
・Experience in Quality Assurance is a plus but not essential

Job application

Apex delivers strong profile and highly skilled candidates that match the job description requirements. Their candidate know how, network and experience helped us to initiate contact and integrate the candidate into our company. We are very happy with the candidate selected by Apex. K.K. consulting service. Thank you for the professional recruitment consulting service throughout the selection and follow up. We really appreciated it and strongly recommend Apex.

APAC Head of Supply Chain

Global Healthcare Company