・Take full responsibility for the assigned project delivery including gathering business requirements, suggesting new business processes to integrate video into the customer organization, managing project delivery resources.
・Help customers shape and execute the business strategies.
・Work with customers to understand their specific needs and translate internally into project delivery engineers.
・Design business processes how the customer utilizes the company’s technology.
・Work with senior leadership at the customer and within the company to make sure the customer needs are met.
・Engage with the decision makers to make the necessary changes happen at the customer side.
・Continuously develop relationships at the “implementation” level within each customer relationship.
・Work closely with the Global Services team to deliver defined projects.
・Work closely with product development to maintain the feedback loop from customers.
・Work closely with the corporate customer support team to share learning across key customer accounts.
・Talk at the public events regarding the various business needs of video.
・Travel when necessary to meet customers, must be willing to be on the road often.
・5+ years experience in a Technical Sales role, or an implementation role.
・2+ years experience in project management.
・Demonstrated ability to multi-task across a wide range of tasks and customers.
・Demonstrated ability to present to business and technical audiences and be able to handle objections on the fly.
・An ability to listen to customer needs, assess these needs effectively and address them through new product and service offerings.
・A proven track record of project management.
・Experience with at least one server-side language (PHP, Python, Java, etc.) strongly preferred
・Experience with estimating the size of projects (man-month, cost, project period)
・Understanding of SOW or contracting process of project definition.
・Any experience with native mobile app development is a plus.
・Hands-on approach to tackling tactical as well as strategic work.
・Excellent written, oral and interpersonal communication skills.
・Experience developing technical solutions.
・Experience working with OVP and Mobile solutions preferred.
・Experience in streaming media or video space preferred.
・These are the qualifications and experience we are targeting but we also are excited to have an opportunity to teach you technologies and skills you’ve never used before. All we ask for is creativity and tenacity in solving the problems that we are tackling together.
・Native Japanese fluency is required, fluency in English would also be a plus
・This role does involve travel, up to 30